Getting paid

Can I use PayPal and my bank account on the same account?

Written by Support Agent
Updated over a week ago

Why did I receive less money than I requested for my bank wire?

Written by Support Agent
Updated over a week ago

Can I remove my bank account information?

Written by Support Agent
Updated over a week ago

In what currencies can I get a payout?

Written by Support Agent
Updated over a week ago

Are there any countries for which wire transfer is restricted?

Written by Support Agent
Updated over a week ago

What should I do if my bank asks for wire transfer supporting documentation?

Written by Support Agent
Updated over a week ago

How do I know the correct bank details (IBAN, SWIFT, etc.) for wire transfers?

Written by Support Agent
Updated over a week ago

How do I request a payout?

Written by Support Agent
Updated over a week ago

How do I set up a default payout method?

Written by Support Agent
Updated over a week ago

What payout options are available?

Written by Support Agent
Updated over a week ago

Why is my balance negative?

Written by Support Agent
Updated over a week ago

What happens if one of the users who bought a game via my tracking link demands a refund?

Written by Support Agent
Updated over a week ago

Is there a minimum withdrawal amount?

Written by Support Agent
Updated over a week ago

I have requested a PayPal withdrawal and the date of withdrawal has already come. Why haven't I received my money yet?

Written by Support Agent
Updated over a week ago

I can not add PayPal as a payout method, I get an error: “Please verify your PayPal account first”. What should I do?

Written by Support Agent
Updated over a week ago